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  • About Us
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  • Get Advice
    • Visit Us
    • Outreach
    • Call Us
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    • Online/Self-Help
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    • Volunteer With Us
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  • Contact Us
    • Give Feedback
  • Visit Us

    We offer advice in the following location:

    Address:
    Tameside One,
    Market Place,
    Ashton Under Lyne,
    OL6 6BH

    Our face to face provision is currently suspended – please see our telephone and digital contact methods.

    Service closures:
    Closed Bank Holidays, Public Holidays & between Christmas and New Year.

    Our drop-in advice session is closed one day of each month for essential staff training, dates for 2021 are:

    19th January

    11th May

    12th October

    9th February

    8th June

    9th November

    9th March

    13th July

    14th December

    13th April

    14th September

    What happens when you get to the bureau?

    Visit our Reception desks at Tameside One, where we’re colocated with Tameside MBC Customer Services, Cashbox Credit Union and Welfare Rights.

    You will be offered a short session with one of our assessors who will identify the most appropriate way for us to help you. This could be giving you the information you need to solve the problem yourself, or it could be making an appointment to discuss your problem further – in person or by phone. Sometimes, we might direct you to a different organisation that is better placed to help you.

    What to expect and how to prepare for your visit or contact with Citizens Advice

    Our offices are located within Tameside One – a joint service centre, shared premises, from where we provide impartial and confidential advice.

    When you visit Citizens Advice Tameside, it’s important that the adviser you speak to has as much information about your case as possible. If you don’t bring the necessary paperwork with you, you may have to come back another time. This means it could take you longer to get the help you need.

    It’s sometimes important to get help as soon as possible because you may only have a short amount of time to take certain action.

    Read more below about the kind of information it’s useful to bring with you. If you haven’t got everything that’s shown, don’t worry – bring as much as you can find.

    What to bring with you
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© Citizens Advice Tameside Ltd. | Registered office: Tameside One, Market Place, Ashton-Under-Lyne, OL6 6BH | Charity registration number: 701113 | Registered company number: 02302696 | Authorised & regulated by the Financial Conduct Authority FRN: 617765 | Registered with the Information Commissioner's Office, reference: Z5209678 | Site by Moocow
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